Privacy Statement
This Privacy Policy Statement explains the data processing practices of quidster.com. If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Officer by e-mail at customercare@quidster.com
Registration & Information Collected
We collect personal information from you through the use of enquiry and registration forms and each time you e-mail us your details.
We also collect information automatically about your visit to our site. This information, which includes demographic data and browsing patterns, is collected via the use of cookies (see below) and session file information.
Use of personal information
We use personal information collected via quidster.com to:
i.) provide you with information about the products and services we offer
ii.) provide you with a more personalised service
iii.) conduct market research
iv.) run competitions and promotions
v.) pass on to selected companies to provide you with other offers and promotions
vi.) help other companies profile and extend their databases
vii.) facilitate communication between yourself and others
viii.) allow us to send you, via e-mail, telephone, SMS and post, details of forthcoming promotions
The User name (not forename and surname) and county in which a competition winner resides may be used in the quidster website news and announcements, the leaderboard, publicity and other forms of promotional advertising relating to this website. Winner’s permission will be asked for, and confirmed, in writing prior to the use of any photographic material relating to a winner of any of our prizes.
Use of cookies
We use "cookies" to identify you when you visit the quidster.com site and to build up a profile of our regular users.
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser. Our use of cookies also allows members to be presented with a personalised version of the site.
We will only read cookies from your cookie file placed there through your web browser's interaction with the quidster.com site.
Use of session files
We use session files, along with cookies, to log your browsing patterns and so identify the areas of the site which have been of interest to you, allowing us to personalise the quidster.com site for you.
We also use information in aggregate form (in other words, no individual user is identified):
i.) to build up marketing profiles
ii.) to allow us to develop our website in ways that help you and other visitors
iii.) to manage our relationship with visitors to our website
iv.) to audit usage of the site.
All personal, cookie and session ID information are made available to quidster.com employees to enable us and any related third parties to deal more effectively with any enquiry you make.
Your control over the use of your personal data
You have complete control over the use of your personal information by quidster.com.
We want the opportunity to keep you informed of future promotions and unless you are willing to agree to this you can't be a registered member of the quidster.com site and therefore cannot enter any of the prize competitions. However this permission can be revoked at any time.
Our site links to other web sites and we are not responsible for their data policies and procedures.
Security
Although we endeavour to use the best technology to protect all data at all times transmitted to or from our website and Company headquarters, we cannot guarantee the security of any data you send to us.
Your Privacy Is Important To Us
At Quidster ("we", "us"), we value your patronage. We understand how important your personal information is, and we do our best to protect it. This Privacy Policy is intended to help you understand how we use and protect your personal information. It describes our privacy policy regarding on-line data collection. By visiting Our Site (as defined below) you are accepting the practices described in this Privacy Policy and our Terms and Conditions.
We provide Our Site to a general audience. Section III of this Privacy Policy contains specific details regarding personal information collected from children.
I. Definitions
In this Privacy Policy, we will use the following terms:
“Personal Information” is personally identifiable information about you as an individual collected through Our Site. Examples of this include your name, address, email address, telephone number, and any other information that identifies you as you.
“Anonymous Information” is information collected through Our Site which does not identify you as a specific individual. Examples of Anonymous Information include aggregated information about multiple users that tells us how many people have entered a particular competition or seen particular advertisements.
“User” is an individual who has registered with us to enter the competitions we offer.
II. What types of information do we collect?
We may ask Users to provide us with some or all of the following Personal Information when they register with us to enter the competitions we offer: name, email address, username, credit card information, PayPal account number, mailing address and phone number.
On Our Site, we may also collect or track the following Personal Information:
a) your home server domain names, computer type, downloaded files, search engine, operating system, Web browser, and geographic point of connectivity;
b) any other information you provide to us;
c) information regarding which web pages of Our Site you access and which competitions you enter;
d) player rating information, prize winnings, and player competition statistics
III. Collection and Use of Children's Personal Information
As per our Terms and Conditions, Users must be of the age 16 or over to enter our competitions.
We do not knowingly collect Personal Information from children under 16 years of age through Our Site. In addition, in the event that a User identifies himself or herself as a child under the age of 16 within Our Site or in connection with any content on Our Site, we will not collect, store or use any personal information of such User. Further, in the event that we receive personal information that we discover was provided by a child under the age of 16, we will promptly delete such personal information in a secure manner.
IV. How do we collect your Personal Information?
We may collect Personal Information from you directly in online registration forms, contact forms, surveys, e-mail, and other online avenues (including, without limitation, demographic and personal profile data).
Like most entertainment web sites, we use "cookies" to help serve you better. “Cookies” save personal data about you, such as your name, password, user-name, screen preferences, and the pages of Our Site which you viewed. When you revisit Our Site, we may recognize you by the cookie on your hard drive and customize your experience accordingly. You may decline cookies by using the appropriate feature of your Web browser software.
We also use Web bugs to gather, store, and track certain information related to your visit and activity on Our Site, such as the IP address of your computer, the time the Web page was viewed, and the type of browser used. A Web “bug” is a file object, which can be a graphic image such as a transparent one pixel-by-one pixel graphics file, which is placed on a Web page or in an e-mail message to monitor user activity.
V. Why do we collect Personal Information and how do we use it?
We collect Personal Information to open and maintain Users’ accounts with us, to contact Users regarding updates of Our Site, their account status, new products and services and upcoming events, collect subscription and entry fees from Users, and deliver prizes to Users. We collect Personal Information to facilitate a fair competition environment.
We use Personal Information for the editorial, feedback and marketing purposes, for promoting goods and services we believe you may be interested in, providing a product or service requested by you, notifying you of changes to our products and services, and customizing and improving the content and layout of Our Site. If you no longer wish to receive email or other mail from us, please contact customer service at customercare@quidster.com. We may also, but do not have any obligation to, use Personal Information to contact Users regarding changes to the terms and conditions of use for Our Site and any other policies or agreements relevant to Our Site.
In order to continue to improve service to Users and fulfill our stated purposes, we may disclose Personal Information to third parties who are legally or contractually obligated to keep such information private. We may provide any Personal Information you provide us to third parties who provide products, information or services which we believe you may be interested in purchasing or obtaining. In doing so, we will make reasonable efforts to ensure that these third parties only use the Personal Information for our stated purposes and provide a method of opting out from receiving future communications, but we shall not responsible for their personal information handling or dissemination practices. If you do not wish to receive email or other mail from us or such third parties, please contact customer service at customercare@quidster.com. We may also disclose Personal Information to a third party pursuant to a subpoena, other form of legal process or request on behalf of any local, state, federal governmental department or agency to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise permitted by law.
VI. Can I review and correct my Personal Information?
Users may review the Personal Information they have provided to us by visiting the "My Account" link on the front page of Our Site. Users may modify or delete any Personal Information that is incorrect. Users can also withdraw their consent for us to use their Personal Information in a specified manner, send them certain communications from time to time and to share their Personal Information with third parties, provided they give us reasonable notice of the withdrawal. However, withdrawing consent to certain uses of Personal Information may affect our ability to provide a User with our products and services requested by the User.
Users cannot access their Personal Information where:
a) the information requested is protected by solicitor-client privilege;
b) disclosing the information requested would reveal confidential commercial information;
c) disclosing the information requested could be reasonably expected to threaten another individual's life or security;
d) the information requested was collected to detect and prevent fraud;
e) the information requested was generated in the course of a formal dispute resolution process; or
f) disclosing the information requested would likely reveal another individual's Personal Information.
Users may not review or change any Anonymous Information.
VII. How do we protect personal information and keep it up-to-date?
Our Site has security measures in place to protect the loss, misuse and alteration of Personal Information. During sessions in which Users give us sensitive Personal Information such as credit card numbers, we encrypt transmissions using Secure Sockets Layer (SSL) technology. Even a User’s account password is encrypted before it is sent to our computers. This helps guard against interception of the information while it is on the Internet. We keep Personal Information on servers that are protected by firewalls and other technological means against intrusion or unauthorised access. The servers are located in a physically secure facility, and only persons with a need to know the information are given access. At the same time, we rely on Users to select passwords that cannot be easily guessed and guard them against disclosure, and promptly report any security problems to us. It is important to sign off when finished using a shared computer or one that is otherwise accessible to third parties. You must promptly notify us if your user name or password is lost or stolen or used without your permission. In such an event, we have the right at our discretion to cancel that user name or password and update our records accordingly.
Unfortunately, no data transmission over the Internet can be assured to be absolutely secure. Accordingly, we cannot guarantee the security of any information transmitted over the Internet. Still, you can have a high degree of confidence that the Personal Information you give us is protected from unauthorised access and use.
We rely on Users for the accuracy of the Personal Information they provide, and we do our best to ensure that the Personal Information we use on an ongoing basis is accurate, complete and up-to-date. Should you find that any of your Personal Information which we have is out of date or inaccurate, please contact us at customercare@quidster.com
VIII. Links to Third Party Web Sites and Third Party Advertisements
Our Site may contain hyperlinks to other Internet web sites or third party advertisements. We are not responsible for the privacy practices of such web sites, advertisers, or third parties, or for the content of such sites or advertisements. It is possible that these links or advertisements, themselves, may be used by third parties or others to collect personal or other information about visitors to Our Site. It is solely the visitor's obligation to review and understand the privacy practices and policies of these other Web sites and of these advertisers and third parties.
IX. Compliance
We have trained our employees and conduct objective reviews of our practices to ensure that we comply with such principles as reflected in this Privacy Policy. If you have any complaints regarding our compliance with this Privacy Policy, please contact us at customercare@quidster.com and we will investigate and try to resolve the issue as quickly as possible. Where the results of our investigation indicate that your complaint is well-founded, we will take action to remedy the problem complained of.
X. Right to Change
Quidster reserves the right to change this Privacy Policy, our Terms and Conditions and other policies applicable to Our Site from time to time. Please check here from time to time to see if there are any revisions to this Privacy Policy. Any such change, revision, update or modification will be effective immediately upon posting on Our Site. When this Privacy Policy is revised, the Personal Information we have in our files will be subject to the revised Privacy Policy in effect at the time of use of that information.
XI. What should I do if I have other Questions?
This Privacy Policy is written with you in mind. If you have any requests, questions, comments, suggestions or complaints regarding our privacy policies and practices, please contact us at customercare@quidster.com